BITMAIN MINERS Privacy Statement | BITMAIN Privacy Statement

The BITMAIN MINERS Privacy Statement

BITMAIN MINERS and its global affiliates (collectively, “BITMAIN MINERS,” “we,” “us,” and “our”) respect your privacy. Therefore, we have developed a Privacy Statement (hereinafter referred to as “this Statement”) that covers how we collect, use, disclose, protect, store, and transfer your personal data when using our websites, products, or services. Please take a moment to read and understand our Privacy Statement and let us know if you have any questions.

Personal data means any electronic or other information which alone or jointly with other information can be used to identify a natural person or make him/her identifiable. This Statement explains how BITMAIN MINERS processes your personal data, but does not cover all processing scenarios, as you will be informed in specific processing activities. Therefore, before using a specific product or service, it is recommended that you read the privacy notice or supplementary statement released by BITMAIN MINERS for that product or service to understand how it processes your personal data.

This Statement applies only to websites, products, and services that display or mention this Statement.

This Statement describes:

How BITMAIN MINERS Collects and Uses Your Personal Data
How BITMAIN MINERS Uses Cookies and Similar Technologies
How BITMAIN MINERS Shares Your Personal Data
How BITMAIN MINERS Protects Your Personal Data
How You Can Manage Your Personal Data
How BITMAIN MINERS Protects Children’s Personal Data
Links to Third-Party Websites, Products, and Services
International Transfers of Your Personal Data
Updates to This Statement
How to Contact Us

I. How BITMAIN MINERS Collects and Uses Your Personal Data

A. Personal Data Collected by BITMAIN MINERS

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating a BITMAIN MINERS account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive usage data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, such as purchasing statistics from other companies to support our services.

The personal data we collect includes name, enterprise name, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with BITMAIN MINERS, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support. In addition, we may also collect non-identifiable data, which refers to data that cannot be used to identify an individual, for example, the statistics on website visits, application downloads, and product sales volume.

Before using our products or services, you may need to provide personal data. You do not have to provide your personal data to BITMAIN MINERS, but in some cases, the non-provision of certain personal data will cause the inability to provide you with some related products or services.

B. How BITMAIN MINERS Uses Your Personal Data

BITMAIN MINERS may use your personal data for the following purposes:

Register a BITMAIN MINERS ID.
Information relating to e-commerce orders may be used for processing the purchase order and related after-sales services, including customer support and re-delivery.
Deliver, activate, or verify the products and services you have requested, or perform changes and provide technical support and after-sales services.
Send you important notifications.
Provide personalized user experience and content.
Send you information about products and services you might be interested in, invite you to BITMAIN MINERS promotional activities and market surveys, or send marketing information.
Collect user feedback.
Carry out internal auditing, data analysis, and research; analyze business operation efficiency and measure market shares.
Troubleshooting when you send us error reports.
Ensuring the security of our products, services, and customers or users.
Process pursuant to laws and regulations, e.g. tax, authority requests.
Other purposes within specific services or with your consent.

II. How BITMAIN MINERS Uses Cookies and Similar Technologies

BITMAIN MINERS’ websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

A. Cookie

A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved and read only by the server that created the cookie. Cookies are unique to the browser or mobile application you are using. The text in a cookie often consists of identifiers, site names, and some numbers and characters.

B. Web Beacons and Pixel Tags

In addition to cookies, BITMAIN MINERS and some third parties may also use web beacons and pixel tags on websites. A web beacon is usually an electronic graphic image embedded into a website or email to identify your device cookies when you browse the website or email.

III. How BITMAIN MINERS Shares Your Personal Data

We do not share personal data with other companies, organizations, and individuals unless one of the following circumstances applies:

Sharing with consent: After obtaining your consent, BITMAIN MINERS will share the information that you have authorized with specified third parties.
Sharing pursuant to laws and regulations: BITMAIN MINERS may share your information as required by laws and regulations.
Sharing with BITMAIN MINERS’s affiliates: Your information may be shared within BITMAIN MINERS‘s affiliates.
Sharing with business partners: BITMAIN MINERS may share your information with our business partners to provide products and/or services you request.
Sharing with service providers: BITMAIN MINERS may disclose your information to companies that provide services for or on behalf of us.

IV. How BITMAIN MINERS Protects Your Personal Data

BITMAIN MINERS takes the protection of your personal data seriously and has adopted industry-standard practices to secure your data against unauthorized access, disclosure, or modification.

V. How You Can Manage Your Personal Data

You can access, rectify, delete, or restrict the processing of your personal data. You can also withdraw consent for the collection of your personal data.

VI. How BITMAIN MINERS Protects Children’s Personal Data

BITMAIN MINERS does not seek to collect personal information from children and has policies in place to ensure the protection of children’s data.

VII. Links to Third-Party Websites, Products, and Services

BITMAIN MINERS’ websites, applications, and services may contain links to third-party websites. We are not responsible for how these third parties collect or use your personal information.

VIII. International Transfers of Your Personal Data

Your personal data may be transferred to servers located in different countries. We ensure that appropriate safeguards are in place to protect your data during international transfers.

IX. Updates to This Statement

BITMAIN MINERS reserves the right to update this Statement at any time. Material changes will be communicated to you via our website.

X. How to Contact Us

If you have any questions or concerns about our use of your personal data or this Privacy Statement, please contact us through our [Online Service] or visit https://bitmainminers.com/elements/pages/contact/