1840 Shaw Ave, Suite 105 Clovis, California, USA

We’re open Monday – Saturday, 8 a.m. – 7:30 p.m. EST

Bitmain Miner's Whatsapp Contacts

NA

North America

+1 (445) 249-9629

EMSA

Europe, Middle East, South America

+44 7492 791827

ASIA

Asia, Australia, Africa

+61 485 827 251

CIS

CIS Countries

info@bitmainminers.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges for orders from our Online Shop depend on your region and the shipping option selected at checkout. For a precise quote, please add items to your cart and proceed to the shipping step, or contact our customer service for details.

Which payment methods are accepted in the Online Shop?

We accept all cryptocurrencies for payments. Simply choose your preferred cryptocurrency at checkout, and the transaction will be processed securely. For assistance, feel free to contact us!

How long will delivery take?

Delivery typically takes 3–7 business days for domestic orders and 10–20 business days for international shipments. If there are any customs or regional delays, we’ll keep you informed.

How secure is shopping in the Online Shop? Is my data protected?

Yes — shopping with us is safe and your personal data is fully protected. We use industry‑leading security measures, including encrypted connections (SSL/TLS), secure payment gateways, role‑based access to customer records, and adherence to global data‑protection standards. We collect only the information necessary to process your order and never share it with unauthorized third parties. For any questions about how your data is handled, feel free to contact our support team.

What exactly happens after ordering?

Once you place your order, we will send you an order confirmation email with all the details of your purchase. Our team will then begin processing your order, including verifying payment, packaging your items, and preparing them for shipment. Once your order is ready for dispatch, you will receive a shipping confirmation email with tracking information so you can follow your package’s journey.

If there are any issues with your order or additional information is required, we’ll reach out to you promptly.

Do I receive an invoice for my order?

Yes, you will receive an invoice for your order. After your payment is processed, an invoice will be sent to your email address, detailing your purchase, including the items, prices, and any applicable taxes or shipping fees. You can also access your invoice anytime in your Email section under Order History. If you need a copy or have any questions about the invoice, feel free to contact our customer support team.

Send us an email

info@bitmainminers.com